PATIENT RIGHTS

A designated person can exercise these rights in the patient’s behalf if the patient lacks decision-making capacity, is legally incompetent, or is a minor.

YOU HAVE THE RIGHT TO:

• CONSIDERATE CARE, which respects your cultural, psychosocial and spiritual values;
• CURRENT AND UNDERSTANDABLE INFORMATION concerning your diagnosis, treatment and prognosis;
• PARTICIPATE IN YOUR PLAN OF CARE, refuse a treatment plan to the extent permitted by law, and be informed of the consequences of such refusal;
• HAVE AN ADVANCE DIRECTIVE (such as a Living Will, or Durable Power of Attorney for Health Care) concerning treatment;
• PRIVACY, protection of your dignity and confidentiality of your records. Cases such as suspected abuse and public health hazards are required by law to be reported;
• REVIEW RECORDS pertaining to your medical care and to have the information explained, except when restricted by law;
• EXPECT reasonable response to requests for appropriate medical care and a timely response to and management of pain;
• ASK, and be informed of business relationships that may influence your care;
• CONSENT OR DECLINE participation in proposed research;
• REASONABLE CONTINUITY of care.
• GRIEVANCE PROCESS when you feel your rights have not been fulfilled, resulting in a written decision from the hospital;
• REFER any suspected violation of rights or delivery of service to an outside agency.

PATIENT RESPONSIBILITIES

YOU HAVE THE RESPONSIBILITY TO:

• PROVIDE INFORMATION about past illnesses, hospitalizations, medications and other matters relating to your health;
• FURNISH INFORMATION ABOUT ANY ADVANCE DIRECTIVE you have established (Living Will or Durable Power of Attorney for Health Care) and provide a copy for your record;
• COOPERATE and follow instructions of healthcare providers, and ask questions if you do not understand;
• FOLLOW HOSPITAL RULES, and request your visitors do likewise;
• BE RESPECTFUL OF OTHERS, and their property;

AFTER YOU LEAVE THE HOSPITAL, please:

• KEEP APPOINTMENTS or notify the healthcare provider when you cannot keep an appointment;
• MAINTAIN THE RECOMMENDED TREATMENT by your physician, and notify them of any changes in your condition;
• HELP COLLECT CHARGES FOR YOUR CARE;
• provide correct information about your insurance coverage
• assist with a claim, if necessary
• make arrangements for payment of any balance.
• ADVISE HOSPITAL ADMINISTRATION if you believe any of your rights have been, or may be violated.